Why haven’t I received my card?
There could be a number of reasons why your card hasn’t arrived. If your...
How long does it take for my card to arrive?
Your physical card should arrive in the mail within 7 to 10 business...
Where can I see my available limit? (available balance)
You can view this on the upper third of the home dashboard in the app. T...
How quickly after I’m approved can I use the card?
Immediately! As soon as you’re approved, you can use your Zurp virtual c...
What kind of card does Zurp offer?
Zurp offers a secured Mastercard credit card, which can be used anyw...
What is a virtual Card?
A virtual card is a digital representation of the physical card and allo...
Can I have my card sent to a PO Box?
Unfortunately not, your address needs to fulfill the requirements of a p...
Can I have my card sent sooner? (Can I have my card expedited? Card sent express mail?)
No, the physical card is sent via regular mail and will arrive in about ...