How do I report my card lost or stolen? How do I report my card lost or stolen?
  1. Zurp
  2. Using Your Zurp Card
  3. Using the Card

How do I report my card lost or stolen?

First, log in and then navigate to the settings page by tapping the gear wheel symbol on the upper right of the app on the home screen. 

 

Select Card Settings, then tap on Replace Card. From there, you can choose the reason for replacing your card and tap on Request Card.. Confirm your address before submitting your request to Replace Card and that’s it, your new card will be on the way.


If your address is incorrect, please be sure to update it before requesting your new card. You can find more information on how to update your address here: How do I update my address?

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