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Getting Started
About Zurp
Using Your Zurp Card
Managing Your Account
Privacy & Security
Contact Us
Beta
Getting Started
About Zurp
Using Your Zurp Card
Managing Your Account
Privacy & Security
Contact Us
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How do I contact Zurp if I need help/support?
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Getting Started
How to Apply
Who can apply for a card with Zurp?
Can I apply for a card if I live outside the U.S.?
How do I sign up for a card with Zurp? (+ What information do I need to provide to complete my application?)
Do I need to have a smartphone to use Zurp?
Can I open a joint card account?
How long does it take to apply for a card?
See all 8 articles
How will this affect my credit?
Will you run a credit check? (Will applying affect my credit?)
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About Zurp
Our Product
What are the products and services offered by Zurp?
The card is offered through First Pryority Bank. What does that mean?
Is my money insured by the FDIC?
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Using Your Zurp Card
Card Info
Why haven’t I received my card?
How long does it take for my card to arrive?
Where can I see my available limit? (available balance)
How quickly after I’m approved can I use the card?
What kind of card does Zurp offer?
What is a virtual Card?
See all 8 articles
Using the Card
Can I use Zurp to pay bills?
Can I make international purchases with my card?
Is there a fee for using my card at an ATM?
Can I use my card at an ATM?
How do I change my PIN?
How do I activate my card?
Card Help
How do I increase the limit on my card?
How do I dispute a card transaction?
Why was my card being declined?
What should I do if I don’t recognize a transaction on my account?
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Managing Your Account
Transfers
Why can't I link my bank account?
How do I remove a linked account?
How do I link an account to add funds to my secured account?
How do I set up direct deposit to my secured account?
How do I add funds to my secured account?
Can I deposit a check to my Zurp account?
Payments and Billing
How do I make a payment?
Fees and Interest
Are there any fees associated with the card?
Updating your Profile Info
How do I update my phone number?
How do I update my email?
How do I update my address?
How do I update my address?
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Privacy & Security
Privacy
Where can I find the legal terms and/or disclosures?
How do you handle my personal information?
Security
What do I do if I forgot my login info?
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Contact Us
Contact Us
How do I contact you for help?
What are your support hours?
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